Shipping & Returns

Shipping Policy

Delivery-Hands-Holding-boxes

Brijewels believes in charging an honest shipping rate. We only charge enough to cover the cost of shipping & packaging and a small handling fee. This allows Brijewels to have some of the lowest shipping rates for fashion jewelry on the internet. If you have any questions regarding our shipping rates, please contact us.

 

All BriJewels jewelry is shipped USPS Priority mail with tracking in a small padded designed envelope and are guaranteed to be delivered in perfect condition.

 

BriJewels will accept items for store credit only within 7 days of purchase. Item must be returned in a new and resaleable condition

BriJewels items are handmade to order. Your order may ship sooner if all pieces are already made and available.  Please allow 5-7 business days for your order to be shipped.  If a certain piece takes longer to design we will contact you. All items must return in their original packaging.

 

 

Shipping Outside the U.S.

 

Delivery times are estimated to be 14-21 business days, but please note that delivery time may vary substantially depending on time spent in customs.

 

 The recipient of the shipment is responsible for any taxes, customs duties, and fees that may be applied by the destination country. Brijewels shall not be responsible for any problems encountered with delivery due to customs procedures or clearance. We may provide certain order, shipment, and product information, to our international carriers or to customs or postal authorities, in order to facilitate customs clearance and comply with local laws. For example, for gifts, customs authorities require the value of the gift item to be stated directly on the package. You also understand that cross-border shipments are subject to opening and inspection by customs and/or postal authorities.

 

Shipments sent by Carrier can be tracked by visiting their websites and entering the tracking number sent in the email confirming your order's shipment. It may not be possible to track orders shipped to an address outside the U.S.

 

Refund Policy for Orders Returned under your will

 

Sale items are non-returnable. Exchanges will be subject to shipping charges. Once your return is processed, you will receive a BriJewels credit via email. Please note that we can not refund shipping charges on returned items. Items received as gifts may be exchanged for another item of equal value.

 

Refund Policy for Orders Returned, marked as "Undeliverable"

 

 All returns received are immediately processed and refunded accordingly for the item received.  If our courier returns an order that is determined “undeliverable" due to refusal of delivery or an incorrect address being supplied at the time the order is placed, the customer will need to contact our customer service department for a resolution.

 

*  For the purpose of this policy, the term "incorrect address" includes but is not limited to a missing suite, apartment, building numbers, incorrect street, city, or state names, or any other missing or incorrect information that causes the order to be deemed undeliverable.